United Kingdom Only
Orders - 2 Working Day Service (Scottish Highlands and Northern Ireland may take longer) - £3.95+VAT
All orders received before 5pm are dispatched the same day, Monday to Friday. Orders received after 5pm are dispatched the next working day.
Standard deliveries are made Monday to Friday.
We do not despatch on weekends and bank holidays.
All orders require approval before commencement.
We will advise you of your delivery date once approval has been made.
All orders will require a signature.
Can be returned to us within 10 days of delivery for a refund.
If the garments are unwanted we will not refund the original delivery charge.
Return postage is at the customer's expense and all returned items must be in a re-saleable condition.
Returns will not be accepted without a returns authorisation, so please contact firstname.lastname@example.org for your authorisation.
You must notify us of any faulty garments within 3 days of delivery. We will then rectify any problems found with the customisation or replace the items.
A refund will only be made if the issues cannot be rectified. Refunds will only apply to the faulty garments.
We will not accept returns on customised items for any other reason.
A handling fee of 15% will be charged if the order is cancelled or garments are changed after your proof has been approved.
We will notify you by email once your returns have been received.
A refund will be made once the garments have been checked by us.
We aim to complete all of this within 5 working days.
Your refund will be made by the original payment method. Please be aware that it can take a few days for your refund to be back in your account.